Technical Support

AutoVAULT makes managing your Storage Manager database backups and data volumes easy. We do, however, recognize the need to offer world-class technical support so that our customers get the most out of AutoVAULT.  You may wish to review the Knowledge base before contacting support.

Contact Information

• For Support Email: tech@coderelief.com 
  *Email usually receives the fastest response

• Phone: 610-926-2556

• Fax: 610-926-7178

• Click here to request a new feature

AutoVAULT customers with support (included free for the first year), and trial download users may contact support.  We are committed to getting back to you within 24 hours on business days.  

Provide the Following Information

• Your serial number OR indicate it is a trial

• The operating system and version you are running on

• The AutoVAULT version that you are using

• The TSM server and client version you are using

• A detailed description of the problem

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